The 5 Love Languages® Coaching Academy Membership Terms and Conditions

IMPORTANT — PLEASE READ CAREFULLY

These Membership Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Member,” “you,” or “your”) and Love Language LLC (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of The 5 Love Languages® Coaching Academy platform, including all coaching services, digital content, community features, and related offerings (collectively, the "Services").

BY CLICKING “SUBSCRIBE,” “CREATE ACCOUNT,” “COMPLETE PURCHASE,” OR A SIMILAR BUTTON, AND/OR BY ACCESSING OR USING THE SERVICES, YOU AFFIRMATIVELY AGREE TO BE BOUND BY THESE TERMS.

If you do not agree, do not access or use the Services.

1. Incorporation by Reference

These Terms incorporate by reference:

Privacy Policy

End User License Agreement

Any order form, checkout page, or subscription description presented at the time of purchase

Any posted policies or community guidelines

All such materials are part of this agreement as if fully set forth herein.

2. Eligibility and Account Registration

By accepting these Terms, you represent and warrant that:

2.1 You are 18 years of age or older and have legal capacity to enter into a binding contract under Illinois law.

2.2 You are a pastor, counselor, therapist, coach, or other person who leads people toward relational health.

2.3 You agree to provide accurate and complete registration information and to keep such information current.

2.4 You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

3. Definitions

"Company," "we," "us," or "our" means Love Language LLC.

"Member," "you," or "your" means the individual subscribing to the Services.

"Love Language® Coach" means each individual subscribing to the Services who completes the Program requirements assigned by us and are granted the certification title Love Language® Coach.

"Program Materials" means all materials made available through the Services, including, without limitation, instructional and training videos, recordings, text, written materials, digital materials, assessments, tools, templates, documentation, slides, live sessions, transcripts, community discussions, and related resources.

4. Nature and Scope of Services

4.1 The Services may include:

Live or recorded coaching sessions

Group coaching or peer forums

Educational materials and resources

One or more educational tracks

Professional networking opportunities

4.2 The Company may update, modify, or discontinue portions of the Services at its discretion, provided such changes do not materially deprive you of paid Services during an active billing period.

5. Scope and Purpose of Membership; Educational Use Only; No Professional Advice

5.1 The Services are provided solely for educational and informational purposes.

5.2 The Services do not constitute legal, financial, medical, mental health, or other regulated professional advice under Illinois law.

5.3 The Services do not include the conferring of any educational degree or state professional license in Illinois or any other jurisdiction in the world.

5.4 You only become “certified” upon successful completion of all the coursework assigned by the Company and successful completion of all proof of knowledge quizzes to ensure understanding.

5.5 Your membership in The 5 Love Languages® Coaching Academy and your completion of the official Program training is not an endorsement of your business, worldview, or practice. Neither is it an acknowledgment or confirmation of your other certifications or teachings.

5.6 You acknowledge and agree that the 5 Love Languages® is (i) a major, world-wide, bestselling set of tools used to help improve human relationships; (ii) was discovered, made accessible, and copyrighted by Dr. Gary Chapman, Ph.D. more than 40 years ago; and (iii) while the appreciation and use of The 5 Love Languages® does not presume a Christian audience, it is based on counseling practices and biblical principles—having been honed by Dr. Chapman ever since its beginning.

6. Subscription, Membership Fees, Billing, and Renewal

6.1 Fees. Membership fees are disclosed at checkout and prior to each renewal. Membership fees are payable in advance at the time of initial Membership and at the time of each renewal.

6.2 Recurring Billing. Subscriptions renew automatically on a recurring basis (e.g., annually) unless canceled before the renewal date. If your membership renews automatically, by accepting these Terms you expressly consent to recurring charges in accordance with the billing frequency disclosed at checkout, unless you cancel before renewal.

6.3 Authorization. By subscribing, you authorize the Company to charge your designated payment method in accordance with the stated billing cycle.

6.4 Refund Policy.

If you are not satisfied, can request a refund of your Membership fees (less costs of books/shipping) within 60 days of your initial registration.

Membership benefits and identification are cancelled after the first year, unless $99 annual fee is maintained. Except as required by Illinois law, all fees are non-refundable, including for partial periods or failure to use the Services.

7. Cancellation and Termination

7.1 Member Cancellation. You may cancel your subscription at any time through your account dashboard. Cancellation becomes effective at the end of the current billing period.

7.2 Termination for Cause. The Company may suspend or terminate your access immediately if you:

Violate these Terms

Engage in abusive, unlawful, or disruptive conduct

Misuse the platform or Program Materials

• Membership benefits and identification are cancelled after the first year, unless annual Membership fee is maintained.

Membership is cancelled if Membership Terms and Conditions are breached (this is at the full discretion of the Love Language® brand).

7.3 Effect of Termination. Upon termination, all licenses granted under these Terms immediately cease.

8. Community Standards and Conduct; Brand Guidelines

8.1 Members agree to:

Act professionally and respectfully

Maintain confidentiality of non-public discussions

Refrain from harassment, discrimination, or solicitation

Not share access credentials or resell Services

The Company reserves the right to remove content or restrict access to protect the community.

8.2 Brand Guidelines

• The 5 Love Languages® CoachingAcademy is intended for pastors, counselors, therapists, Member, and others who lead people toward relational health. Anyone using it outside these parameters will be subject to having their status revoked.

• Member must use the brand within the scope of the training and our brand guidelines—using approved logos, marks, and titles only as provided. Misuses of it will result in voiding certification (refunding, if applicable).

• Member must not use coarse, obscene, inappropriate, or off-brand actions in the course of representing The 5 Love Languages®. They must not overlay or combine or change the Love Languages family of marks in any way.

• Member must avoid any misrepresentations of affiliation, endorsement, or authority without prior consent of the Brand.

• Member must ensure that promotional materials, website, and social media posts reflect the Coaching Academy’s values and guidelines contained herein. When in doubt, point clients and friends back toward the official site: 5LoveLanguages.com for all necessary materials.

• Member may not use the 5 Love Languages® name, logo, certification title, or other brand assets in conjunction with any other brand, organization, or product in a manner that implies joint sponsorship, partnership, or endorsement without prior written approval (including co-branded marketing materials, joint events or workshops, books and/or resources, and/or combined logos or visual identity elements).

• All content, materials, tools, videos, assessments, and documentation provided as part of the Program are the intellectual property of the Love Language Brand and are protected by copyright, trademark, and other applicable laws.

• Member may not reproduce, distribute, modify, or create derivative works without prior written consent.

• Member may not share log-in credentials or access with others.

• Member may not use program content to create competing products and/or services.

• Member may not misuse the brand for personal financial gain outside the scope of what is intended in the development of individual Member.

9. Intellectual Property Rights

9.1 All Program Materials is owned by or licensed to the Company and is protected under applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Program Materials for personal or internal business purposes.

9.3 You may not copy, distribute, record, sublicense, or exploit the Program Materials without prior written consent.

10. Member-Submitted Content

10.1 You retain ownership of content you submit but grant the Company a worldwide, royalty-free, non-exclusive license to use such content in connection with operating and improving the Services.

10.2 You represent that your submissions do not violate third-party rights or applicable law.

11. Confidentiality

11.1 Members may be exposed to confidential or proprietary information during coaching sessions or community discussions.

11.2 You agree not to disclose or misuse such information except as required by law or expressly permitted.

12. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY ILLINOIS LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER ILLINOIS LAW:

THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THE COMPANY’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, losses, or liabilities arising from:

Your use of the Services

Your breach of these Terms

Your violation of applicable law

15. Privacy

Your use of the Services is subject to the Company’s Privacy Policy, which is incorporated by reference.

16. DISPUTE RESOLUTION; MANDATORY ARBITRATION

16.1 Agreement to Arbitrate

YOU AND THE COMPANY AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR YOUR MEMBERSHIP (COLLECTIVELY, “DISPUTES”) SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, except as expressly provided below.

This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16) and is intended to be interpreted broadly.

16.2 Exceptions

Notwithstanding the foregoing, the Company may seek:

Temporary or injunctive relief in a court of competent jurisdiction to protect intellectual property rights or confidential information; or

16.3 Arbitration Procedure

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules (or Commercial Rules if the Member is a business entity), as applicable.

Arbitration may be conducted remotely, by written submissions, telephone, or video conference, unless the arbitrator determines an in-person hearing is necessary.

The arbitrator shall have exclusive authority to resolve all disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

16.4 Location and Governing Law

The seat of arbitration shall be Chicago, Illinois, unless otherwise agreed.

The arbitrator shall apply Illinois substantive law, excluding conflict-of-laws principles, consistent with the FAA.

16.5 Costs

The Company will pay or reimburse arbitration filing fees to the extent required by applicable law or AAA rules.

Each party shall bear its own attorneys’ fees and costs unless otherwise required by law or awarded by the arbitrator.

16.6 Waiver of Jury Trial and Class Actions

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL.

ALL DISPUTES SHALL BE BROUGHT ON AN INDIVIDUAL BASIS ONLY.

You and the Company waive any right to bring or participate in a class, collective, representative, or private attorney general action.

If this class action waiver is found unenforceable, the entire arbitration provision shall be null and void.

16.7 Survival

This arbitration provision survives termination of your membership and these Terms.

17. Changes to Terms

The Company may modify these Terms from time to time as it determines in its sole discretion. Updated Terms will be posted on the platform and will become effective upon posting. Continued use of the Services constitutes acceptance of the revised Terms.

18. Miscellaneous

18.1 Entire Agreement. These Terms, the End User License Agreement, and the Privacy Policy constitute the entire agreement between you and the Company regarding the Services and the Program.

18.2 Severability. If any provision is deemed unenforceable under Illinois law, the remaining provisions shall remain in effect.

18.3 Waiver. Failure to enforce any provision shall not constitute a waiver.

18.4 Assignment. You may not assign these Terms without the Company’s prior written consent.